Frequently Asked Questions (FAQs)

Smokey BBQ Bits is an Aussie brand specializing in high-quality BBQ accessories for Weber Kettles, Rocket Stoves, and Fire Pits.

A Rocket Stove is a high-efficiency wood-burning stove that uses a vertical chimney effect for maximum heat output with minimal fuel. It’s great for camping, backyard cooking, and off-grid BBQ sessions.

Mild steel retains heat better than stainless steel, resists warping under extreme heat, and builds up a natural seasoning layer for better performance.

The Kettle Cone is a heat deflector that channels airflow in your Weber Kettle, allowing higher temperatures, better searing, and crispier results.

Yes! We offer custom laser metal cutting services for BBQ accessories, fire pits, and more. Whether you need a personalized grill plate or a custom logo cut into metal, we can make it happen. Contact us with your design ideas!

Our Charcoal Chimney Starter is designed with a faster airflow system, which means your charcoal ignites quicker and more evenly. Made with heavy-duty 2mm steel, it lasts longer than flimsy alternatives.

You can check out our Tips & Recipes section, where our ambassadors, YouTubers, and Instagram BBQ enthusiasts showcase our products in action. From mouth-watering recipes to pro-level BBQ techniques, you’ll find plenty of inspiration! Follow us on Instagram and YouTube to see real users putting our gear to the test. Have a great cook-up? Tag us—we love featuring our community! Would you like me to adjust the wording or add any details?

We aim to dispatch orders within 1-2 weeks (mostly 2-3 days). Typical delivery times: - Metro areas: 2-5 business days - Rural areas: 5-10 business days

Absolutely! We can 3D print custom BBQ accessories, replacement parts, or any other designs you need. We use high-quality materials to ensure durability for outdoor use. Send us your design files or ideas, and we’ll bring them to life!

Currently we ship within Aus, we’re working on expanding to other countries. Please see check-out to check if we ship to your country.

We accept returns within 30 days for unused items in original packaging. Return shipping costs apply unless the product is faulty.

We’re always looking for BBQ enthusiasts to join our team! You can apply here.

📧 Email: support@smokeybbqbits.com.au
📞 Phone: 0432 299 109 (Mon-Fri, 9 AM - 5 PM)
📩 Message us 24/7 onInstagram

All transactions are processed through secure, encrypted payment gateways to ensure your details remain protected. Your security is our priority! We accept the following secure payment methods:

• Visa
• MasterCard
• PayPal
• Shop Pay
• Apple Pay
• Google Pay
• Zip Pay